Get your questions answered before you start

No. Emboxia is designed so any business can send campaigns without technical skills. You can create lists, segment contacts, use templates, schedule sends and review metrics from a simple dashboard. Depending on your plan, you can also get guidance on initial setup and sending best practices (list, content, frequency and deliverability recommendations).

It depends on the plan you choose. Emboxia sets limits by contacts, number of campaigns and/or maximum sends per campaign, depending on the plan type (Freelancer, Business or Agencies). The pricing section shows the exact limits of each plan. If you need more capacity, you can move up to the next tier without losing your setup or history.

We accept PayPal as the main payment method for subscriptions and renewals. Depending on your country and plan, other methods may be available (such as credit/debit card through the payment gateway). If you need invoicing or a special arrangement (for example annual billing, bank transfer or corporate payment), contact us and we’ll let you know the options for your case.

Yes. Emboxia includes automations (for example, when someone signs up through a form) and a reporting dashboard to measure results. You’ll see metrics such as opens, clicks, bounces and per-campaign performance. Usage depth (number of campaigns, sending limits and per-account capabilities) varies by plan.

Yes, you can customize the content and design of your campaigns using templates, blocks and styles (colors, fonts and visual identity). As for language, the platform can be used in the languages available in your configuration. If you need further customization (for example more specific branding or a particular language), our team can guide you depending on your plan.

Every plan includes support, and the level varies by type. Freelancer: support to help you operate the platform and answer questions. Business: closer guidance; this plan is “done for you” (design, setup and guidance). Agencies: priority support and training to operate multiple clients, plus more direct communication channels. The exact details are listed in the pricing section.

Yes. Emboxia offers agency plans to manage multiple accounts or clients from a single dashboard, with per-account control and limits depending on the plan. This lets you separate clients, keep campaigns and reports organized, and scale your operation without mixing information.